Official & Legal Translations Greece (24–48h)
Privacy Policy
Effective Date: 16 May 2026
Welcome to PLS Translations ("PLS", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
This Privacy Policy explains how we collect, use, process, store, and protect personal data when you visit our website, contact us, or use our translation and language services.
1. Data Controller
PLS Translations
46 Smyrnis, 14231 Nea Ionia, Athens, Greece
Email: info@pls.gr
Website: www.pls.gr
Telephone: (+30) 210 2770803
2. What Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
a) Contact Information
- Full name
- Email address
- Telephone number
- Company name
- Billing or postal address
b) Translation Project Information
- Documents submitted for translation or review
- Source and target language preferences
- Project instructions and correspondence
c) Technical & Website Data
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring pages
- Website usage statistics
- Cookies and analytics data
3. How We Use Your Information
We process personal data for the following purposes:
- To provide translation and language services
- To respond to enquiries and quotation requests
- To communicate regarding projects and customer support
- To issue invoices and process payments
- To improve our website and services
- To comply with legal and regulatory obligations
- To maintain security and prevent fraud or misuse
We only process personal data where we have a lawful basis to do so under GDPR.
4. Legal Basis for Processing
Our processing activities are based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent (where required)
Where processing is based on consent, you may withdraw your consent at any time.
5. Confidentiality of Translation Documents
PLS Translations understands the sensitive and confidential nature of documents submitted for translation.
All client files and communications are treated as strictly confidential. Reasonable technical and organisational safeguards are implemented to protect your information against unauthorised access, disclosure, alteration, or destruction.
Where necessary, translators and external collaborators are bound by confidentiality obligations.
6. Sharing of Personal Data
We do not sell or rent your personal data.
Your data may be shared only where necessary with:
- Professional translators or linguistic partners working under confidentiality obligations
- IT service providers and hosting providers
- Accounting and legal professionals
- Public authorities where required by law
All third-party service providers are expected to comply with appropriate data protection standards.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary for:
- The provision of services
- Legal, accounting, or tax obligations
- Legitimate business purposes
- Resolution of disputes and enforcement of agreements
When data is no longer required, it is securely deleted or anonymised.
9. Your Rights Under GDPR
Under applicable data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
Requests regarding personal data may be sent to: info@pls.gr
10. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
You may configure your browser settings to refuse or delete cookies. However, some website features may not function correctly without them.
11. Website Security
We implement reasonable technical and organisational security measures designed to protect personal information against accidental loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:
PLS Translations
46 Smyrnis, 14231 Nea Ionia, Athens, Greece
Email: info@pls.gr
Website: www.pls.gr
Telephone: (+30) 210 2770803
GDPR Notice
PLS Translations is committed to respecting the confidentiality, integrity, and security of all personal and professional information entrusted to us.